Category Archives: Lets fix it

Let’s fix it: How to report issues

As part of our Let’s fix it campaign we are asking everyone in the Village to do their part on making sure our Village is as lovely as it can be!

The county and borough councils don’t have the resources anymore to be going around identifying issues, and therefore they rely on the residents to report the issues happening around them. We would like to encourage all residents that when they see an issue that’s need fixing they:

  1. Report it to the council and get a reference number.
  2. Follow up.
  3. If no action was taken or action was insufficient, report it to us!

So how do I report an issue?

In short, any issues related to the roads are dealt by Surrey County Council, the rest of the issues are generally dealt by Epsom and Ewell Borough Council. However the Surrey County Council report it website, will redirect you to the right authority in your Borough if necessary.

You can report any issues  here

Also to make things easier, for the most common issues we have listed them below with links to the corresponding site.

  • Report a pothole here
  • Report a fault with street lighting or signage here
  • Report an issue with trees or vegetation here
  • Report a problem with the pavement here
  • Report a missed bin here
  • Report a fly tip here
  • Report graffiti here

And please remember to get a reference number. Without the reference we cannot help you follow up the issue if it isn’t resolved!

 

 

 

Let’s fix it – Update

F43E7C07-3049-477C-BFF7-2E8566812E2DMessage from our Chairman:

Here is an update on some of the issues reported in our Let’s fix it – 50 things in 50 days campaign:

  • I am very grateful to the Council Depot officers have already rectified five items (two heavily-littered areas and three graffiti’s). 
  • Surrey Police will replace two signs.
  • South Western Railway will level the widened exit.
  • BT will remove two redundant boxes.
  • I have traced the owners of 78 to 88 High Street (Co-op building and forecourt) and written to them.
  • I visited Surrey Fire and Rescue and they will check out the blocked stairway.
  • I visited Surrey CC Highways, they will look afresh at several items and help us with the ownership of two areas.  We/I will have to clean grubby signs ourselves and re-face the worn out footpath sign ourselves.
  • I visited Bourne Hall Health Centre and they have written to their landlords.
  • The pictures on the new Bourne Hall website illustrate that they want it to look as attractive as we do.  Spot they cleared away all the banners for the photographer.

I am receiving lots of positive feedback to this initiative.  It should overcome the decline into ‘Why should I mend my bits when no-one else is ?’

Jan before n after[2726]

We would like to take this opportunity to thank all our readers who have shared this campaign and remind everyone that we would love to see your “before” and “after” pictures of anything you do to make our village a nicer place to live in.

 

Thanks everyone

Let’s Fix it by February – 50 things in 50 days

Message from Brian Angus, Chairman of Ewell Village Residents’ Association to the residents, councillors and members of the committee.

On the 1st of January I took a 50-minute walk and the attached 50 photographs to re-enforce my message of neglected maintenance (below). 

Over the next 50 days, with your help please, we will see how much of this neglect can be put right ? 

At one extreme we will have difficulty in identifying and contacting the owners of the neglected Co-op building and Bourne Hall Heath Centre, at the other end we will only have to ask people to complete actions already promised.  We might even go out and put 10 to 20% of these things right ourselves.

By the end of February I hope to photograph the same locations and tell the story of the a well-kept village. 

Please and thank you.

As a result we are launching the “Let’s fix it by February” campaign. We are aiming to fix the 50 items in the pictures below by the end of February. 50 things in 50 days.

F43E7C07-3049-477C-BFF7-2E8566812E2D

And we are asking all our residents not just to look at the big things, but to also look at the little things that can make our village the best place to live in! And please share back with us, your before and after pictures!

We want everyone to do a little thing, mending your front garden, putting the bins nicely, picking up rubbish on the floor, reporting a pothole, etc.

Lets fix it Jan 2018 key

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